Privacy Policy

We receive and store any information you knowingly provide to us when you create an account, make a purchase, or fill in any online forms in the Mobile Application or Website. When required, this information may include your email address, name or other Personal Information. You can choose not to provide us with certain information, but then you may be unable to take advantage of some of the Mobile Application or Website’s features.

When you open the Mobile Application or Website, our servers automatically record information that your device sends. This data may include information such as your device’s IP address and location, device name, model and version, operating system type and version, language preferences, information you search for in our Mobile Application or Website, access times and dates, and other statistics.

We use the information we collect for the following purposes:

• To create and manage user accounts
• To provide access to our Mobile Application, Website and Services
• To process payments and manage subscriptions
• To respond to customer service enquiries and support requests
• To send service-related communications (such as password resets, account updates, and subscription notices)
• To improve and optimise our Mobile Application, Website, content, and user experience
• To monitor usage patterns, analyse performance, and prevent fraud or misuse
• To maintain the security and integrity of our systems

We may use your email address to communicate with you about our services, including updates, newsletters, promotional materials, and other information that may be of interest to you. You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

Please note that even if you opt out of marketing emails, we may still send essential service communications, such as receipts, subscription notices, password resets, or important updates related to your account.

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted third-party service providers who assist us in operating our Mobile Application, Website and Services. These third-party service providers only receive the information necessary to perform their functions and are expected to process it in accordance with their own privacy policies. These may include:

• Payment processors
• Analytics providers
• Infrastructure and backend service providers
• Affiliate management platforms

We may also disclose information where required to comply with legal obligations or to protect our rights, users, or the public.

We retain your personal information for as long as your account remains active or as otherwise necessary to provide our services.

You may delete your account at any time using the Delete Account option within the Mobile Application. Some information, such as analytics and usage data, may be retained for longer periods in order to analyse trends, improve our services, and maintain historical records of application performance. You can request full deletion of your personal data, including analytics records, by contacting us directly.

Payment and transaction records, including the email address associated with a purchase, are retained as required for financial and legal compliance purposes, even following account deletion.

Payments are processed through third-party payment processors. We do not store or have direct access to your full payment card details. Payment processors handle your payment information in accordance with their own privacy policies and security practices, which may or may not contain privacy protections as protective as this Privacy Policy. We suggest that you review their respective privacy policies.

We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Mobile Application, Website or Service. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Mobile Application, Website or Service without their permission.

If you have reason to believe that a child under the age of 13 has provided personal information to us through our Mobile Application, Website or Service, please contact us. If you are a minor and do not understand anything within this Privacy Policy as to how your personal data will be kept, stored, and used, please do not hesitate to contact us with questions.

For more details on how we collect, protect, and use the information of children under 13, please read our Children’s Privacy Policy

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorised access, use, modification, and disclosure of personal information in its control and custody.

However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet that are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Mobile Application or Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered within transit by a third party, despite best efforts.

We have an obligation to contact and notify you in the event of data breach, and we will adhere with this obligation to contact you in the unlikely event that such a breach should occur.

In the event we become aware that the security of the Mobile Application or Website has been compromised or users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities.

In the event of a data breach, we will make immediate efforts to notify affected individuals if we believe there is a reasonable risk of harm to the user as a result of the breach within the time period stipulated by law, and we will take all steps possible to limit the scope of the breach, and lessen its impact, and we will abide by all government regulations with respect to notifications of this.

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or court order, or similar legal process or to respond to any complaint or claim, and when we believe in good faith that disclosure is necessary to protect your safety or the safety of others, investigate fraud, or respond to a government request.

In the event of a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and personal data will be among the assets transferred, but you will be made aware of this prior to transfer and will have the opportunity to request deletion of your personal data prior to the transfer.

We reserve the right to modify this Privacy Policy relating to the Mobile Application, Website or Services at any time, effective upon posting of an updated version of this Policy in the Mobile Application or Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Mobile Application or Website after any such changes shall constitute your consent to such changes.

You have the right to request a copy of any personal information we hold on you, and we will comply with any such request within a reasonable period of time, or within the time period dictated by law.

You may also request us to delete your personal information, or to restrict its transfer or processing at any time, and we will do our best to comply with such requests. Where such a request would render a contract you otherwise have agreed with us for the supply of a product or service, then the implications of cancellation will be made aware to you at the time of you requesting such deletion.

You are entitled to notify us to exclude you from any marketing emails or other promotional messages.

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Mobile Application, Website or its Services, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorised to use or access the Mobile Application, Website and its Services.